Yes. A valid referral from a General Practitioner (GP) is required for all psychiatric appointments. Referrals must be received and reviewed prior to booking confirmation.

No. Riveredge Consulting provides services exclusively to adults aged 18 years and over.

No. Riveredge Consulting is an outpatient private practice and does not provide emergency or crisis assessment. If you are experiencing an acute mental health emergency, contact 000 or attend your nearest hospital emergency department.

The practice does not provide primary management of substance use disorders. Where substance use is secondary to another mental health condition, this may be considered as part of a broader assessment.

The practice does not initiate or monitor clozapine therapy. Patients requiring this level of care may be better managed within hospital-based or specialised services.

Intranasal esketamine may be considered for eligible adults with treatment-resistant depression following comprehensive psychiatric assessment. It is not a first-line treatment and is delivered in accordance with regulatory requirements within a supervised clinical setting.

Telehealth consultations may be offered where clinically appropriate and in accordance with Medicare requirements. Certain treatments require in-clinic attendance.

Riveredge Consulting is a private billing practice. Fee information is provided following referral review.

Private health insurance generally does not cover outpatient psychiatric consultations. Patients may discuss reimbursement directly with their insurer using the invoice provided.

Referrals are reviewed to assess clinical suitability and availability. If accepted, the practice will contact you to provide fee information and available appointment times.

GP referrals are valid for 12 months. Patients are responsible for ensuring their referral remains current to access Medicare rebates.